How Bad Apples Poison Groups →
An experiment shows that
The worst team member is the best predictor of how any team performsBut there is one case where the bad apple doesn’t poison the group:
There was one group that performed really well, despite the bad apple. There was just one guy, who was a particularly good leader. And what he would do is ask questions, he would engage all the team members, and diffuse conflicts. I found out later that he’s actually the son of a diplomat. His father is a diplomat from some South American country. He had this amazing diplomatic ability to diffuse the conflict that normally would emerge when our actor, Nick, would display all this jerk behavior.
